MyTutor is a UK-focused online tutoring marketplace where families can search tutor profiles, compare information, message tutors, arrange a free 15-minute video meeting, and book one-to-one online lessons. Its public directory covers more than 30 subjects across school, examination, and admissions-related areas, subject to the tutors currently displayed.
The marketplace structure gives families a direct role in choosing a tutor, but it also makes the individual profile and booking screen commercially important. MyTutor says tutors set their own prices. The pricing page uses a headline of tutoring “from £26/hr,” while a published price band on the same page starts at £25+. That £1 discrepancy should not be silently resolved in either direction. The actual tutor-set price displayed for the chosen tutor and lesson at booking is the relevant amount to check.
Families should also understand MyTutor’s operational rules before paying. Its terms use a 24-hour cancellation boundary: cancellation or rescheduling at 24 hours or less is not entitled to a refund or credit. Earlier qualifying cancellations may result in rescheduling or value being returned as MyTutor wallet credit rather than cash. The current booking and account terms should be checked for the specific transaction.
Privacy and safeguarding are also central to the model. MyTutor says online lessons are recorded, and its privacy policy says messages may be monitored for safeguarding and legitimate-interest purposes. Its safeguarding policy describes interviews, identity and academic screening, Enhanced DBS and barred-list controls, renewal timing, training, and escalation procedures. However, MyTutor’s terms also place responsibility on customers to determine tutor suitability and check credentials. Published platform screening therefore should not replace a family’s review of the current tutor profile, documentation, and fit.
This is a documentary review of six MyTutor first-party pages examined on August 19, 2026. No tutor, lesson, video meeting, lesson space, recording, message exchange, booking, payment, cancellation, wallet credit, support interaction, credential, availability claim, or academic outcome was independently tested. This review does not establish a guaranteed tutor match, universal price, refund right, or academic result.
MyTutor: Verdict
MyTutor may fit UK families that want to browse individual tutor profiles and take an active role in selecting an educator for school subjects, examination preparation, or admissions-related support. The option to message a tutor and arrange a free 15-minute video meeting may help a family ask initial questions before committing to a paid online lesson. MyTutor’s official explanation of tutor search, profile comparison, introductory meetings, booking, and online lessons describes this marketplace journey.
The service is less straightforward than a single-price tutoring package. Prices are set by tutors, so families must compare actual profile and booking prices. The public pricing presentation also contains a visible tension: the headline says “from £26/hr,” while the listed entry band begins at £25+. Neither figure should be presented as a guaranteed universal rate. The chosen tutor’s current price is what matters for a real booking.
MyTutor’s documented safeguarding controls are a meaningful part of the platform model. The policy describes tutor interviews, identity and academic checks, Enhanced DBS and barred-list requirements, renewal controls, training, and procedures for raising concerns. At the same time, the terms retain a customer-responsibility caveat concerning tutor suitability and credentials. Families should interpret platform vetting as one layer of review, not as a reason to skip their own checks.
The cancellation rules may be a limitation for households with uncertain schedules. The terms establish a cutoff at 24 hours: at 24 hours or less, a canceled or rescheduled lesson is not entitled to refund or credit. Where an earlier cancellation qualifies, the financial value may return through rescheduling or MyTutor wallet credit rather than a cash repayment. Families should be comfortable with that distinction before booking.
Overall, MyTutor is best considered as a UK-focused, profile-led marketplace with online delivery, tutor-set pricing, recorded lessons, and defined safeguarding processes. Fit depends on the specific tutor, actual displayed price, subject and schedule availability, comfort with recording and message monitoring, and acceptance of the cancellation and wallet-credit rules.
Who MyTutor May Fit
MyTutor may suit families that prefer to browse profiles instead of having a tutoring organization make the full tutor-selection decision for them. Its process lets users search and compare tutors, exchange messages, and request a short introductory video meeting before booking. That may be useful when a parent wants to ask about the student’s needs and compare individual profiles directly.
The platform may also fit households looking for UK-focused school, examination, or admissions-related tutoring. That UK focus should be explicit: the published safeguarding terminology, checks, pricing in pounds, curriculum context, and consumer terms should not be assumed to apply outside the relevant UK setting.
It may be less suitable for a family that needs one universal public rate. MyTutor publishes starting-price information and bands, but actual prices are set by individual tutors. A family’s likely cost cannot be determined from the marketing headline alone.
The model may also be less comfortable for families that do not want online lessons recorded or communications monitored. MyTutor’s privacy disclosures state that lessons are recorded and that messages may be monitored. Parents and students should understand those practices before using the lesson space or messaging tools.
Finally, MyTutor may be a weaker fit when a household frequently needs to change plans at short notice. Its 24-hour boundary can make late cancellation or rescheduling financially consequential, while eligible earlier cancellation value may be handled through wallet credit rather than a cash refund.
How MyTutor Works
MyTutor describes a profile-led booking process. Families can search for tutors, inspect profile information, compare options, send messages, and arrange a free 15-minute video meeting. They can then choose a tutor and book an online lesson through the platform.
The short meeting is an opportunity to investigate fit, not evidence that a tutor will be suitable or available for every future session. The reviewed materials do not establish a guaranteed match, permanent schedule, minimum response time, or guaranteed continuity with a particular tutor. Families should confirm current availability directly through the platform.
Before booking, parents can use the meeting and messaging process to explain the student’s level, subject, goals, timetable, and any relevant learning needs. They should also confirm the lesson price, anticipated schedule, and whether the tutor’s profile information matches the support required.
MyTutor’s published guide to comparing tutors and arranging a free 15-minute meeting supports the described flow. It should not be interpreted as a promise that every tutor will accept a meeting request, have the desired time available, or be appropriate for every student.
MyTutor: Subjects and Levels
MyTutor publishes a directory covering more than 30 subjects across school, exam, and admissions-related categories. Families can use the official MyTutor tutor directory showing its published subject and level breadth to inspect the categories and profiles displayed at the time of their search.
Directory breadth is not the same as guaranteed availability. A subject appearing on the site does not establish that a suitable tutor is available at the family’s required time, price, or level. The actual directory and tutor profile should be checked for the student’s current need.
Families should make a specific request rather than relying only on a broad subject label. Useful details include the student’s current level, the exact school subject or examination, the area causing difficulty, the expected timetable, and the desired form of support. The reviewed sources establish broad category coverage but do not establish a uniform lesson plan for every student or subject.
Admissions-related and exam-related listings should not be interpreted as score, placement, admission, or other outcome guarantees. No independently verified result or formal academic-results promise was established by this review.
MyTutor: Pricing
MyTutor’s pricing is pay as you go rather than a required subscription. The company says sign-up is free and tutors set their own prices. That means MyTutor does not have one universal tutoring rate applying to every tutor and booking.
There is a specific discrepancy in the public presentation. The MyTutor pricing page describing pay-as-you-go lessons and tutor-set rates uses a “from £26/hr” headline, while a public pricing band starts at £25+. The dossier also notes another MyTutor page referencing £25 per lesson. These figures should be disclosed together rather than converted into a single definitive starting price.
The most reliable purchasing step is to inspect the current tutor profile and booking total. Actual prices are tutor-set, and the selected tutor’s displayed rate may differ from either headline figure. Families should check whether the quoted amount corresponds to the lesson they intend to purchase and should not assume every tutor is available at the lowest published band.
The reviewed pricing materials support the following limited conclusions:
- MyTutor markets one-to-one online tutoring.
- Its pricing headline says lessons start from £26 per hour.
- A published price band begins at £25+.
- Prices are set by individual tutors.
- Sign-up is advertised as free.
- The structure is described as pay as you go, without a required subscription.
- The actual current price must be checked for the selected tutor and booking.
These points do not establish a universal price, guaranteed lowest-price tutor, or refund entitlement. They also do not show that a particular subject, level, tutor, or time will be available at the lowest displayed figure.
MyTutor: Tutor Selection and Vetting
MyTutor allows families to compare UK-focused profiles and take a direct role in tutor selection. Profile browsing can provide information earlier in the process than a model in which a provider selects the educator without displaying choices to the family.
MyTutor’s safeguarding policy describes multiple platform controls. According to its official safeguarding policy covering tutor screening, DBS controls, training, and escalation, these include interviews, identity checks, academic checks, Enhanced DBS and barred-list requirements, renewal controls, training, and processes for escalating safeguarding concerns.
Those controls should be reported alongside the contractual caveat. MyTutor’s terms place responsibility on the customer to assess whether a tutor is suitable and to check credentials. This means families should not treat the platform’s screening process as a complete substitute for reviewing the current profile and asking relevant questions.
Before booking, a family may want to confirm the profile details material to its decision, discuss the tutor’s fit for the student’s specific subject and level, and ask how the tutor would approach the requested support. No individual tutor’s credentials were independently checked for this review, and no claim is made that every displayed tutor will be appropriate for every student.
Profile visibility also does not guarantee availability. Families should confirm that the tutor currently has a workable schedule and is willing to support the stated need. The reviewed sources do not establish permanent availability, a guaranteed response, or guaranteed tutor continuity.
MyTutor: Lesson Space and Recording
Paid tutoring takes place in MyTutor’s online lesson space. The company’s how-it-works materials describe an online environment for one-to-one lessons, but this review did not enter or independently test that environment. No claim is made about connection quality, ease of use, accessibility, device compatibility, or the effectiveness of any lesson-space feature.
The recording policy is clearer. MyTutor says lessons are recorded. Its privacy policy describing lesson recordings, message monitoring, account data, payments, and safeguarding processing explains that recordings and communications may be processed in connection with safeguarding and other stated purposes.
Families should understand that a remote lesson is not necessarily a private, unrecorded video call between only the tutor and student. Lesson activity may create a recording, and messages sent through the service may be monitored. Parents should review the current privacy notice and explain relevant practices to the student before participation.
The existence of recordings may support platform safeguarding processes, but it also creates privacy questions. Families may want to ask what a recording contains, who may access it, how it is used, how long it is retained, and how a privacy or safeguarding concern can be raised. This review does not independently verify MyTutor’s technical implementation, storage controls, or handling of any particular recording.
MyTutor: Scheduling, Cancellation, and Credits
Scheduling depends on the chosen tutor and the times available through the platform. The reviewed materials do not establish guaranteed appointments, universal tutor hours, or a promise that every requested recurring schedule can be maintained.
MyTutor’s cancellation rules use a 24-hour cutoff. Under the MyTutor terms covering bookings, customer responsibilities, cancellations, and wallet credits, cancellation or rescheduling at 24 hours or less is not entitled to a refund or credit. Families should therefore treat the deadline as financially significant.
For an earlier qualifying cancellation, the terms may allow the lesson to be rescheduled or value to be returned as credit to the customer’s MyTutor wallet. Wallet credit is not the same as cash returned to the original payment method. It is account value intended for use through the platform under the applicable terms.
The terms also address no-shows. Families should read the current rules before booking rather than assuming that absence automatically leads to a refund, makeup lesson, or credit. This review does not establish any right beyond the published terms and does not independently test how MyTutor handles a disputed cancellation or no-show.
Before paying, families should distinguish among four possible outcomes:
- Rescheduling the lesson with the tutor.
- Receiving value as MyTutor wallet credit.
- Receiving a cash refund to the original payment method.
- Receiving no refund or credit after a late cancellation or rescheduling request.
Those outcomes are not interchangeable. The reviewed evidence supports the 24-hour boundary and wallet-credit mechanics, but it does not support inventing a broader refund right. Check the current terms and booking details for the transaction.
MyTutor: Safeguarding and Privacy
MyTutor’s safeguarding policy describes interviews, identity and academic screening, Enhanced DBS and barred-list controls, renewal timing, training, and escalation procedures. These are published platform controls rather than an independent audit conducted for this review.
Enhanced DBS and barred-list terminology reinforces the service’s UK focus. Families outside the UK should not assume that the same checks, legal framework, curriculum context, or consumer protections apply to them. Even within the UK, parents should inspect the current tutor profile and any documentation important to their decision.
The terms caveat remains important: MyTutor places responsibility on customers to decide whether a tutor is suitable and to check credentials. That allocation of responsibility exists alongside the platform’s stated screening and safeguarding controls. It should not be omitted when evaluating the service.
MyTutor’s privacy policy identifies processing involving account and matching data, payments, safeguarding, messages, and lesson recordings. It also says messages may be monitored for safeguarding and legitimate-interest purposes. Families should consider both recording and monitoring when deciding what student information to share through the platform.
A published privacy policy describes company practices; it is not an independent security assessment. No data request, deletion request, recording-access request, safeguarding report, or privacy complaint was submitted during this review.
MyTutor: Strengths
- Direct profile comparison: Families can browse and compare individual tutors rather than relying entirely on provider-led matching.
- Introductory meeting: MyTutor advertises a free 15-minute video meeting before a paid booking.
- Broad published directory: The platform lists more than 30 subjects across school, examination, and admissions-related areas.
- Pay-as-you-go structure: MyTutor advertises free sign-up, no required subscription, and lessons purchased as needed.
- Price visibility by tutor: Because tutors set prices, families can inspect the current rate associated with a profile before booking.
- Published safeguarding controls: MyTutor describes interviews, identity and academic checks, Enhanced DBS and barred-list requirements, renewals, training, and escalation.
- Recorded online lessons: Recording forms part of MyTutor’s disclosed safeguarding and privacy framework, although families must decide whether they are comfortable with it.
- Defined cancellation boundary: The 24-hour rule gives families a specific deadline to consider when managing a booking.
MyTutor: Limitations
- UK-focused model: The curriculum context, safeguarding terminology, checks, prices, and consumer terms should not be generalized outside the relevant UK setting.
- Conflicting starting-price presentation: The pricing headline says £26 per hour, while a published band starts at £25+.
- No universal tutor rate: Tutors set actual prices, so the chosen profile and booking amount must be checked.
- No guaranteed availability: Directory presence does not prove that a tutor is available for a particular subject, level, schedule, or price.
- Customer suitability responsibility: The terms place responsibility on customers to assess suitability and check credentials despite published platform screening.
- Recorded lessons: Families must be comfortable with online lessons being recorded.
- Message monitoring: Messages may be monitored for safeguarding and legitimate-interest purposes.
- Strict late-cancellation consequence: Cancellation or rescheduling at 24 hours or less is not entitled to refund or credit.
- Wallet credit is not cash: Earlier qualifying cancellations may return value through rescheduling or MyTutor wallet credit rather than repayment to the original payment method.
- No independently verified results: No tutor, lesson, credential, support interaction, cancellation, payment, or academic outcome was tested.
MyTutor: Alternatives
MyTutor and iTutor both offer a profile-browsing starting point, but they should be evaluated from their current displayed information. MyTutor lets families browse UK-focused profiles; iTutor lets families browse its currently displayed educator profiles through the iTutor tutor-discovery page. This is a neutral difference in what families can inspect, not a promise of tutor availability, price, credentials, fit, or results.
Families deciding whether profile browsing is the right approach can review how the iTutor family journey works. Compare the current educator information, actual availability, lesson process, scheduling rules, privacy practices, and complete transaction terms rather than assuming two online tutoring services operate identically.
For another managed online tutoring option, read our Learner review. A managed matching process may appeal to families that want a provider to take a larger role in proposing a tutor, while MyTutor gives families a direct profile-browsing process. Neither model by itself guarantees a suitable match or academic result.
For another marketplace comparison, see our Preply review. Compare marketplace policies individually, including how tutors are displayed, who sets prices, what checks are described, how lessons are delivered, and what cancellation or credit terms apply. Do not assume that one platform’s vetting, recording, payment, or refund practices apply to another.
MyTutor: Questions to Ask Before Booking
- Is the tutor currently available for the student’s exact subject, level, and preferred schedule?
- What current tutor-set price appears on the profile and final booking screen?
- Why does the pricing page use a £26-per-hour headline while a published band begins at £25+?
- What lesson duration does the displayed price cover?
- Can the family arrange the advertised free 15-minute video meeting before paying?
- What should the student and parent discuss during that meeting to assess fit?
- Which profile details or credentials are relevant to the student’s specific need?
- How can the family check those credentials, given the terms’ customer-responsibility caveat?
- Will the same tutor be available for the anticipated schedule?
- What happens if the chosen tutor later becomes unavailable?
- Is every lesson recorded?
- What does a lesson recording contain?
- Who may access lesson recordings, and for what stated purposes?
- How long are recordings retained under the current privacy rules?
- How and why may messages be monitored?
- What information should the student avoid sharing through platform messages?
- What safeguarding process applies if a parent or student raises a concern?
- Which Enhanced DBS, barred-list, renewal, training, identity, and academic checks apply to the selected tutor?
- What exact time marks the 24-hour cancellation or rescheduling deadline?
- What happens if a request is submitted at or inside that deadline?
- When does an earlier cancellation qualify for rescheduling?
- When is value returned as MyTutor wallet credit?
- Can wallet credit be returned as cash, or must it be used through MyTutor?
- What happens if the student or tutor does not attend?
- Which current terms govern the specific booking?
- Are the UK-focused curriculum, safeguarding, and contractual arrangements suitable for the family’s location and needs?
MyTutor: Conclusion
MyTutor is a UK-focused online tutoring marketplace that lets families browse individual profiles, compare tutors, exchange messages, arrange a free 15-minute video meeting, and book one-to-one lessons. Its directory publishes more than 30 subjects across school, exam, and admissions-related areas, subject to current profile availability.
Pricing requires careful presentation. MyTutor advertises tutoring “from £26/hr,” but a published band starts at £25+. Tutors set their own actual prices, so neither public figure should be treated as a universal rate. Families should rely on the current profile and booking total for the tutor they are considering.
The platform publishes meaningful safeguarding controls, including interviews, identity and academic checks, Enhanced DBS and barred-list requirements, renewal controls, training, and escalation. However, its terms also assign customers responsibility for determining suitability and checking credentials. Parents should therefore review both the platform controls and the individual tutor information.
Families must also be comfortable with the online privacy model. MyTutor says lessons are recorded, and messages may be monitored for safeguarding and legitimate-interest purposes. Those practices should be understood before a student uses the lesson space or messaging system.
The 24-hour cancellation boundary can materially affect value. Cancellation or rescheduling at 24 hours or less is not entitled to a refund or credit. Earlier qualifying cancellations may lead to rescheduling or MyTutor wallet credit, which is different from a cash repayment. No broader refund right should be inferred.
MyTutor may be worth considering when a UK family wants direct profile browsing, tutor-set prices, online lessons, and published safeguarding processes. The final decision should depend on the selected tutor’s current profile, verified fit, actual price, schedule, recording and monitoring practices, and the precise cancellation and credit terms shown before payment.
MyTutor: Methodology
This review examined six MyTutor first-party pages on August 19, 2026: Pricing, How Online Tutoring Works, Browse Tutors, Safeguarding Policy, Terms and Conditions, and Privacy Policy. The review compared public marketing claims with safeguarding, contractual, cancellation, credit, and privacy disclosures.
The evidence sample consisted of six first-party sources and zero independently tested tutors, profiles, introductory meetings, lessons, lesson spaces, recordings, messages, bookings, payments, cancellations, credits, support interactions, credentials, or academic outcomes. All service descriptions are attributed to MyTutor rather than presented as hands-on findings.
The analysis preserved the public pricing discrepancy. MyTutor’s pricing headline states “from £26/hr,” while a published band starts at £25+. Because tutors set their own prices, this review did not convert either statement into a universal rate. Families must inspect the selected tutor’s current price and final booking information.
The safeguarding policy was treated as a first-party description, not an independent background-check or credential audit. Its interview, identity, academic, Enhanced DBS, barred-list, renewal, training, and escalation claims were reported alongside the terms caveat placing suitability and credential-check responsibility on customers.
The privacy policy was treated as a disclosure rather than an independent security assessment. Lesson recording and message monitoring were reported without claiming that the implementation, access controls, retention process, or handling of a particular recording was tested.
The cancellation discussion was limited to the published evidence. The terms establish a 24-hour boundary, no refund or credit for cancellation or rescheduling at 24 hours or less, and possible rescheduling or wallet credit for earlier qualifying cancellations. This review does not invent an automatic cash-refund right or predict how a disputed transaction would be resolved.
MyTutor’s UK focus was maintained throughout. Its prices, curriculum context, safeguarding terminology, screening framework, and consumer terms should not be assumed to apply outside the relevant UK context. The review should be revisited if MyTutor changes pricing bands, booking flow, tutor vetting, DBS policy, safeguarding contacts, cancellation-credit terms, recording practices, privacy disclosures, subject coverage, or corporate identity, and otherwise by November 19, 2026.
To compare MyTutor’s UK-focused directory with iTutor’s current profile-browsing option, browse currently displayed iTutor educator profiles.
